Package Service & Concierge Delivery

📬 Package Services & Concierge Delivery

Whether you’re visiting Miami or ordering online, we’ll hold, retrieve, or reroute your packages with flexibility.

  • Hotel/Airbnb Hold: We pick up packages from your hotel or Airbnb until you’re ready.
  • Flexible Options: Choose to ship back home, deliver to another company, or mail within the U.S.
  • South Florida Delivery: Get your items delivered directly to you when you’re in town.
  • Platinum Members: Priority handling and reduced fees.

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Service Fee Schedule

Fees are shown in CI$ and US$ (CI$ × 1.20). Billed in addition to standard shipping/handling and any storage charges.

 

🚚 Pick-Up & Retrieval

Region Fee (CI$) Fee (US$)
Broward County (local) CI $45 US $54
Dade County (Miami) CI $65 US $78
Palm Beach County CI $65 US $78

After-hours / urgent retrieval: + CI $25 (US $30).

 

📦 Hold & Deliver

Base rate includes up to 30 lbs. Weight surcharges apply above 30 lbs.

Region Base (CI$) Base (US$) Weight Surcharge
Broward County (local) CI $55 US $66 CI $5 / 10 lbs (US $6 / 10 lbs)
Dade County (Miami) CI $65 US $78 CI $5 / 10 lbs (US $6 / 10 lbs)
Palm Beach County CI $75 US $90 CI $5 / 10 lbs (US $6 / 10 lbs)

Note: Two-person or stair-only deliveries may incur an additional on-site handling fee.

 

🔄 Package Return

  • Free — when picked up by the carrier at our warehouse
  • CI $20 (US $24) — when TradeWinds delivers the return to a location

 

Storage reminder: Gold members receive 14 days free storage (Miami); Premium members receive 30 days. After the free period, standard storage fees apply per our policy.

Last updated: September 2025 • Dual-currency display uses CI$ × 1.20 = US$ for convenience. Final billing currency is shown on your invoice.