Process / Shipping Address
1. Customer goes onto CI Customs online website, https://online.gov.ky/cols/faces/pages/login.jsf, and registers or updates existing account, to appoint TradeWinds Logistics and Transport as their agent.
2. Customer creates or logs into their TradeWinds account.
3. Customer purchases goods from retailer then uploads invoice(s), tracking number(s) and all other required information.
4. Shipment updates will be emailed automatically once there’s a change in status and can also be also be viewed when in the customer account.
5. Shortly after shipment has been submitted to customs for clearance, invoice will be available for payment in customer account.
6. Once cleared shipment will be available for pickup or delivery. For delivery shipment must be paid in full.
Shipping Address
Once customer creates account the shipment address and recommended format will be available.